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Effective Communication for Reference Service Delivery in Academic Libraries (Essay)

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eBook details

  • Title: Effective Communication for Reference Service Delivery in Academic Libraries (Essay)
  • Author : Library Philosophy and Practice
  • Release Date : January 01, 2011
  • Genre: Language Arts & Disciplines,Books,Professional & Technical,Education,
  • Pages : * pages
  • Size : 66 KB

Description

Introduction Communication makes the world habitable. Consciously involves sharing ideas, feelings, thoughts, and many other things that humans share. Ojomo (2004) defined communication as the process of sharing ideas, feelings, thoughts and messages with others. Rothwell (2001) sees communication as a transactional process of sharing meaning with others. Kemoni (2004) citing Ojiambo avers that communication involves the giving and receiving of information, signals or messages by talk, gestures and writing. Odini (1999) identifies communication as one of the core competencies that all information professionals should possess.


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